Description
xOcean Whimsy: Plush Waves of Wonder with Sea Sparkles™!
Explore the enchanting depths of the ocean with Sea Sparkles by Aurora, a delightful collection of plush mermaids and sea creatures crafted to spark imagination and adventure. Perfect for both children and collectors, these unique and diverse characters embody the ocean’s allure.
Sea Sparkles transcends the ordinary, meeting Aurora’s stringent standards for quality and durability, ensuring these plush companions are ready for playroom explorations and bedtime cuddles. From intricate dolphins to elegant mermaids, this line invites you to dive into a world of underwater wonder, offering more than just toys, but a treasure trove of memories waiting to be made.
Embrace the magic of Sea Sparkles and let your oceanic adventure begin!
Embrace Oceanic Grace with Floral Sparkles - Ivy™: A Sea Sparkles™ Gem!
Dive into the serene beauty of the sea with Floral Sparkles - Ivy from Aurora's Sea Sparkles collection. Ivy, with enchanting lavender hair and a tail cascading in blue and purple hues, mirrors the tranquil depths of ocean waters.
Her tail is embellished with floral patterns that sparkle under the imaginary sea light, making her a captivating figure in any mermaid collection. Ivy is designed for dreamers and sea adventurers. Her gentle expression and shimmering attire are perfect for endless tales of underwater escapades.
As a guardian of coral reefs and sea creatures, Ivy invites you to discover the hidden treasures of the ocean. Her magical presence is ideal for encouraging creativity in storytelling and providing comfort at bedtime with her soothing colors and soft textures.
Discover the Depths of Imagination with Floral Sparkles - Ivy™!
- This plush is approx. 4" x 3" x 18" in size.
- Luxury snuggles with our enchanting high-quality plush
- A magical blend of enchantment and adorableness for this wonderous mermaid plush
- Masterfully embroidered facial features give each Sea Sparkle a unique personality
- To ensure stability and quality, this plush contains bean pellets suitable for all ages
Shipping & Returns
xSHIPPING AND DELIVERY OPTIONS
Domestic Shipping: We offer Standard Shipping with an estimated delivery time of 4-9 business days.
When you place an order, we'll estimate shipping and delivery dates based on item availability and your chosen shipping options. Shipping date estimates can be found on the shipping quotes page during checkout. Please note that shipping rates for many items are weight-based, with weights rounded up to the next full pound to reflect our chosen shipping companies' policies.
SHIPPING
We ship exclusively within the United States, excluding Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
PROCESSING TIME
We know you're eager to receive your goodies. That's why we strive to process your orders within 3 business days, excluding weekends and public holidays. As soon as your item is handed over to the delivery carrier, we'll provide you with a tracking number to keep you in the loop.
Please note that if you wish to cancel your order, you must contact us within 2 hours of placing the order. Orders canceled within this timeframe will be refunded in full. However, any cancellation requests received after the 2-hour window will be processed and shipped. Once shipped, the order cannot be canceled.
CANCELLATIONS
Once an order is submitted, our swift processing begins. Unfortunately, this means that orders cannot be canceled after the 2-hour window. If you have any questions or concerns about your order, please don't hesitate to contact us, and we'll be happy to assist you.
Please note that for clearance items, all sales are final unless the item arrives damaged. Customers are responsible for contacting us for return information. We will not provide return labels, and any shipping costs incurred for returns will not be refunded.
DELAYED ORDERS
In the rare event of processing delays, you'll have the option to cancel your order for a full refund. It's important to note that shipping provider delays are beyond our control and don't fall under our liability. If you encounter delays, please contact the shipping carrier first to inquire about your item's status.
DAMAGED ORDERS
Your satisfaction is our priority, so if you receive an order with obvious shipping damage, please refuse delivery. In case you discover shipping damages after accepting the delivery, contact us immediately. Remember to save all packaging materials and paperwork for your order, as disposing of them or attempting to return merchandise without prior contact may affect your return credit. We appreciate your cooperation in following the proper steps to address any shipping damage.
RETURNS POLICY
You can return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error, such as receiving an incorrect or defective item, we will also cover the return shipping costs.
Refund processing typically takes about four weeks, including the transit time for us to receive your return (5 to 10 business days), our processing time (3 to 5 business days), and your bank's processing time (5 to 10 business days).
To initiate a return, email us at info@teddyplushtoys.com.
CLEARANCE RETURN POLICY
Our clearance items are offered at deeply discounted prices and are sold on a final sale basis. This means that all clearance items are non-returnable and non-refundable unless they arrive damaged.
If a clearance item arrives damaged, please contact our customer service team within 5 days of receiving your order to report the issue and initiate the return process. To be eligible for a return due to damage, the item must retain all original tags, packaging, and labels and be in the same condition as when it was received.
Once your return request is approved, we will provide you with instructions on how to return the item to us. Upon receiving the returned item, our team will inspect it to verify the damage and process your refund or exchange accordingly.
CONTACT
If you have any questions or need clarification regarding our shipping policy, feel free to reach out to us via email at info@teddyplushtoys.com.
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